Did not honor Warranty for Defect

/ 1 reviews

19 May, 2021 → by ClaimboUser564369

I bought 2 bed mattresses last 2019 that was defective. According to their website, they give out 10 years warranty. However, when I tried to claim it, they gave me an ambiguous warranty clause that gave them the excuse not to honor it. For a 1000usd product, their customer service and warranty is the worst. BEWARE ON PURCHASING, if you get a defective one you won't get any replacement! User's recommendation: Do not buy.

Bed and Bath

Helpfull? 0 likes

Post your comment:

Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Purple Innovation you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

More Reviews & Complaints

27 May, 2021

"Good handling"

⤷⠀Taco Bueno ⠀

55⠀reviews

28 Feb, 2021

"Stopped working 15 months after purchased"

⤷⠀Maytag ⠀

101⠀reviews

18 Jun, 2021

"My phone was stolen and my banking info is on the phone"

⤷⠀Tmobile ⠀

85⠀reviews

6 Jun, 2021

"Problem with my AeroGarden"

⤷⠀AeroGarden ⠀

5⠀reviews

17 Feb, 2021

"Can’t access account"

⤷⠀Spytec Com ⠀

9⠀reviews

20 Jul, 2021

"I cant play gta 5 online"

⤷⠀Rockstar Games ⠀

107⠀reviews