Ordered two different flower arrangements for our family going through hospice with mother/grandmother. Arrangements included many of her favorite flower (Carnations) Orders were to be deliverd same day, late in day. Order did not deliver same day, but late the folllowing day and NOT what was ordered. What was delivered was 2 poor quality arrangements of roses only. Paid $159.00 for something which could have been picked up at a local grocery store for one forth the cost. VERY VERY dissapointed. Complete refund is only resolution. Will never order with Avas Flowers again. Additionally not able to resolve via phone call and no communication when emailed or from website. Order #s 8028290, 8028289