The difference between to different Ford dealers when comes to honesty. H.B. Ford, from [protected], who was servicing by Mustang for years and vehicle issues. Let me down this time by giving me a phony diagnose for engine noise. Ford Customer Relations Center, sent to another Ford dealer, found the noise the next day. Now that the warrnanty ran out. Ford Motor Co. along with H.B. Ford didn't fix a automatic transmission problen for years, because Ford stated the defective was normal. So much for normal. END.