I ordered a beautiful purple bouquet with a small teddy bear and a full size card for my sister in the hospital. The flower arrangement doesnt look anything like what I picked out and the teddy bear was missing. The full size card I paid $4.99 for was a folded piece of paper. The total for the whole order was $126.00. It was horrible. You cant even call them or write the problem on their website. It is a ripoff!!! Dont buy from them!!! User's recommendation: Do not buy flowers from this outfit.