8 Feb, 2020 → by ClaimboUser307775
Depends on the response to my product complaint
1
I have bought a pair of Emporio Armani glasses from Shoppers Stop in Mumbai- India on 17/1/2016. Model OEA2025/300373 I have not been using them. Recently, when I removed them to use, to my surprise I found the coating on the glasses peeling off! I would not have expected that from a prestigious brand like yours. I own a number of sunglasses and have never experienced such a thing before. As CEO of one of the leading advertising agencies , I understand brand performance and brand promise and am willing to pay a premium for the same. I am aware that the product guarantee period must have elapsed,please let me know what can be done about my glasses. I am would like to attach photos of the guarantee card and my glasses but there is no provision on this facility. Thank you