This is the text sent to Pohanka Volkswagen in Capital hgts Md. "'As you know I have no complaints w/you all but, with the Car Shield Company. They turned, "what I believed should have been a peaceful carefree experience, into a very disturbing experience!! And "My AC is still not working"....." I don't know what the temperature in your car needs to be, but yesterday mine was 93 degrees and holding! "In other words, it's blowing but "not cooling!!. I was told that the reason I was denied was that it was cooling when you ride!! I would like for the person making that decision to ride with me and see... My wife and I rode 30 miles to see if it's would cool, EVEN AT 65 to 70 MPH"." Today I can't even drive the car, it's too hot to drive!! I pay for a service that is particular and not sensitive!! 2MINUTES. User's recommendation: Do your homework for credibility sake! Also I'm not pissed, what a insulting way to describe a paying customer ,who pays without complaining. The only thing I ask is to get what you Promote!!!