I placed an order online and received a confirmation # only to then receive an email later on that day that the order was not processed due to possible fraudulent activity. I then called and place the order online and explain the situation and was given an apology and reassured that the online order was not going to be processed and I would not be billed twice. I then get an email the next day stating that the online order was cleared and processed!!! I had to call back again speak to another representative to be given a confirmation number stating that the online order was canceled. When I called to track the delivery day that was expected for Monday, August 16 Im being told that the product is still in review and has yet to be shipped!