11 Mar, 2019 → by ClaimboUser410455
delayed flight from nairobi on 5th march 2018 to guanzhou at 2359hrs

1

I am a passport holder No. A175078. I booked for a return ticket from Shanghai pudong international airport to nairobi and back. My return flight was on 5th march 2019, through china southern airlines operated by kq886 from Nairobi to Guanzhou through Bangkok at 2359 hrs, and later to Shanghai by China Southern Airlines from Guanzhou on 6th March 2019 at 2200hrs. Due to the strike by the airline staff on 5th March 2019, my flight from nairobi was delayed by 2 hrs 30 minutes and we arrrived in Guanzhou at 2100hrs instead of 1835hrs. This scenario was confirmed by the kq office at bayun airport through a certificate of flight delay. As a result, i missed up the flight to Shaghai, pvg airport and the next morning's flight to Dalian through Juneo Air. In order to be in dalian by 11.00am in the morning and register in school before 12.00noon, i incurred an extra expense of 2300rmb to book a different flight to dalian from bayun. I am hereby seeking compensation and refund for 2300rmb extra expense, cost of flight from Bayun to pvg which i had already paid, Cost of flight from PVG to Dalian which i had paid plus the compensation for the psychological torture. I humbly submit my complain for consideration and quick action. Thank you.
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