Today will be my 8th time EDD about my benefits. At 8am I called EDD by phone and the automation messaging system said your department was closed! how is that? I called at exactly 8 o'clock this morning and the automation messaging system said EDD is closed! Than, I called back at 8:03 Am and I finally got through; The automation system said that my wait time would be 4 mins, then 1 min later, my call gets disconnected again! What is going on over there? This is the 2nd time I get through to EDD, ONLY to get disconnected again and lose my place in line. From here on out I will video recording my calls to EDD and will posting my experience on social media so that everyone knows what is happening to me and many others who undergo this situation. In case you don't know what the problem is, You see Previously, I filed a new UI claim 2 months ago and have been certifying my UI benefits for the last 8 weeks. For the past 8 weeks I have been diligently calling and emailing the unemployment department to resolve the issue. Due to the high call volume I couldn't get through for weeks! I finally got through and spoke with an agent about why I haven't received my benefits after filing a claim, which gave me extended benefits for 29 more weeks. While I was talking to the agent, she said there was an alert on my claim and that it needed to be removed before I could get benefits. So my call was transferred to another agent. While I was waiting to speak with the 2nd agent, I was on hold for almost 30 mins before I was hung up and lost my place in line! I did file a form of complaint to EDD about my experience with being delayed for UI benefits.