Two month old washer stopped working, called they set me up for a replacement washer delivery july22. I ordered the pedestal, delivery (July 21) to be installed with it. After waiting 4 hrs for delivery I called and spent a total of 4 hrs on hold and being transferred around tracking the prooducts, They said call back tomorrow the dept was closed. Now they want to schedule a service appt and won't install my pedestal. I have waited 2 weeks for a washer and now 2 more weeks for repair. Horrible User's recommendation: Really check reviews before buying.