Been going back and forth since April 2018 for a refund; return postage or exchange. Nothing but lies. Delivered undergarent in pieces and torn. Mirror Essentials are in my opinion scammers. There is no customer svc to talk to anyone. Then Mirror Essentials just keep sending emails that product was exchanged. Then Mirror Essentials said product cannot be delivered. They use the original date of when defective product was sent when promised new product.