Defective product/Horrible customer service

/ 41 reviews

16 May, 2021 → by ClaimboUser759728

We purchased 2 Dell Gaming Laptops (G3 15) August 2020. First laptop DIED after 8 months and second laptop died after 9 months. Motherboard dead. After returning laptops in for service, keep receiving emails that parts unavailable. Expected date for repair keeps getting punched back. Request full refund, or a new replacement: request denied. So stuck. User's recommendation: Do not buy Dell-horrible product and even worse customer service.

Computers and Accessories

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