25 Oct, 2019 → by ClaimboUser24938
deceptive practices in recruiting and financial aid

3

I work for social services and was a Secretary at the time. I enrolled in UOP so I could continue to work (I had 4 kids to support) and I was trying to promote to analyst and higher so a degree in Human Services would have really helped. After talking with the enrollment counselor and being assured, more than once, that my credits would transfer to the California state university system, I eagerly enrolled into the bachelor's program in Human Services. Immediately the counselor sent me to an orientation and financial aid session with a group of other enrollees. They put us in a room and sat us down with FASFA papers. The financial aid people walked us through the FASFA forms and told us what to write down and told us to sign (Apparently we were also filling out loan papers as well). After orientation we were given our class schedules and start dates and congratulated. A few weeks later I was informed I needed to apply for another loan because it was time to pay tuition again and my first loan had been used up! Well first of all i never realized i had gotten a loan. I was under the impression i got a FASFA grant, i had to buy all my books and materials out of pocket and didnt receive any disbursements like friends and relatives who have student loans received to help with those things as well as Transportation and living expenses. Oh yeah and tuition was going up! This pattern kept repeating after every two or three classes! Each time tuition went up. I think in the whole time I attended I got two small disbursements, one for $200 and one for $700 and my loans totaled almost $30, 000! I was livid when I saw how much they had cheated me out of. I was just a couple of classes short of graduation when I had to stop attending. I just couldn't afford to keep taking out their ridiculous loans. I thought I could eventually get back on track and transfer to the UC system and finish but then was told their credits wouldn't be accepted. So...now I have a mountain of student debt I was tricked into accumulating, worthless credits and no degree! I did eventually make it to first level management but I cant get promoted any higher without that degree and I've now been employed there 22 years. University of Phoenix sucks. The teachers with the exception of a few know nothing, the recruitment and financial aid staff should be jailed and the school closed!!!
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