26 Mar, 2021 → by ClaimboUser311046
Deception and outright lies
1
We went through their timeshare sale and ended up purchasing points, unfortunately. Later when went to use these points we discovered that we had been completely deceived regarding the Value of the Points. We were shown what was titled the "Value Points Chart", which indicated that the points we purchased would get us approx. 12 nights every year in a 2 bedroom unit, and we were told that you can book 12 months in advance. Well, what wasn't pointed out was that in extremely tiny letters at the very bottom of that chart it says something to the affect that "Value Points can be booked 30 days in advance". They never showed us the actual points chart because had we seen it, we would never had bought. According to the actual points, we had enough for like 2 nights a year, 1 week every 3 years. Also, our salesman told us clearly that the dues could not be raised without a vote that gave the owners 90% of the vote and developer 10%, so the dues wouldn't go up without that approval by the owners. Later, after we signed up, we were told that wasn't true and it was questioned by them that our sale person even told us that. Well, it was me, my husband and our adult son in the room, we all heard that very clearly.