First I downloaded the app for 40 Love this then changed to Singles50 when I logged in. I purchased what appeared to be 4 weeks for $19.99. I was then charged $79.96. I have emailed the site and they have stated a refund is not possible and to send a cancellation letter which I will do. I cannot locate an online cancellation form stated so I have sent a letter with the details required. We will see if this is the end of it or if they will charge again like they have with some of the other people complaining.