Customer service support does not exist. I am selling my home by owner. When I started the enrollment process no where in there did it state that you have to authorize and pay USRealty as your agent/representative. Once you finish the listing process, the only thing any prospective buyers sees is their agent's contact information. Your contact information is so hidden in the listing it took me and my friends like three hours to find it. After signing in finding out that my house was now listed as if I was using USRealty; I immediately tried calling any number I could find, it took me three days to speak to a person; I actually had to google the president of the company so I can get someone to call me back.