I did not receive my Debit Card Temporary Pin after receiving my replacement CIMB Bank on the 16th July 2021. The letter accompanying the replacement card advised me that I will receive my temporary pin via SMS. I contacted the bank on the 24th July on not receiving my temporary pin and raised a case number 1-[protected]. I was advised this can be resolved in three working days. I followed up multiple times with the bank on the 26th, 29th July, 6th and 14th August and still did not get my temporary pin. Without the temporary pin, I cannot assess my CIMB Clicks account.