I live in an apartment building at [protected]. We have a Canada Post "parcel box" in our lobby. I have received a "bent" package/envelope sizes 6"1/4 x 9"1/4, that was made to fit in usual mail box. The fold was made along the width of the top...about an inch from top. There were cream samples that could have busted open. This action was avoidable and respect of other people's property (mail/parcels) needs to be practiced on a regular basis.