1 Jan, 2018 → by ClaimboUser752152
Damaged goods not repairable under warranty

1

I drive a VW Classic 2005. We drove down to Durban on the 8th of February 2010 and the left lower control arw bush broke. On taking it in for repair, I told the garage to replace both while they were about it. On investigation I discussed that VW had changed the part number for the bush from 6QO407183A to 1KO407183E. Obviously they had problems with the old part and did some redesigning? VW refuses to pay as they say the vehicle is out of warranty. My vehicle has +- 76000km on the clock but is older than three (3) years. The fact thaat there is a new part replacing the old one is in my opinion an admission that the old part iswas inferior. I have owned over 15 vehicles in my life and have NEVER had a lower control arm bush break on any of the vehicles. And if it were discovered that the part was defective, why was it not scheduled to be checked on the services?
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