22 Feb, 2022 → by Cheryl
Damaged Fireplace Screen
I recently Received fireplace screen I ordered. When I went to install it, there was a dent on the top of the left door. Also, When I ordered screen i did not have a current catalog but ordered using a 2020 catalog. The fireplace dimensions listed were not available when I ordered but I was not told that you no longer have the size I need even though I gave the dimensions to your customer service representative. Attached is a photo of the damage. the size I needed.