Cutomer Service

/ 20 reviews

10 Mar, 2021 → by ClaimboUser559037

Cutomer Service

How dare you put people on hold speak with them put them to put them back on hold to never even come back and answer them. The least you can do is return the call. Over an hour wait for nothing but be bounced around from one rep to another. You should NOT be handling anyone's mortgage, your staff is very unprofessional.

Loans

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Cenlar - Other Reviews

》 Can’t make payment by phone.System is faulty.

》 Website down for 2 weeks now

》 Unable to reach a an agent

》 I have called and called cant get what i need i would like to speak to a ceo or vp or executive person regards yo my motgage originally citimortgage showed i paid it off before cenlar never no

》 Can’t reach them – no one to talk to

》 I want to pay off loan..been on hold 1 hour

》 Posting of statements to online account

》 Inability to make payment for mtg.,after using automated system several times.

》 Unwilling to maintain their property

》 Homeowner insurance

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