11 Feb, 2021 → by ClaimboUser197537
Customers treatment
1
Good day My name is bongani i'm member of gym company at johannesburg carlton gym, I would like to complain about the bad treatment towards customers. The guy named kenny, he's got no customer service, he is very rude, he is too arrogant when speaking to customers, he is shouting at customers like he doing them a favour for them gyming there, he likes show off. There's rule says don't bang the weights, sometimes you gym the weights will make small noise, he will shout at you for everybody to see, hey you why you bang the weight can't you read there don't bang the weight. Their standard service is very low, no music at the gym, that is he can hear a small noise of weights when you busy gyming. He sometimes tell other customers, ya me I can chase you out of this gym. I'm really not happy because I just to wanna go to gym with peace and go home that's it. Kindly regards Bongani