I have been trying for an entire week to get in touch with customer service. IF I get through on a number, I will sit there for 60-90 min with zero response. I have emailed 3 times. No response. I have called way too many times and I am told to call back later, they are busy. If they are aware of issues getting through then they should do something about it. Not to mention, when I bought my tickets they were limiting entrance to 25%. NOW the gates opened and I have no desire nor can I physically go into a park that is so overly crowded. NOT FAIR....