Update by user Apr 10, 2021 They stole my money Update by user Apr 10, 2021 Horrible experience Original review posted by user Apr 10, 2021 Did not want to cancel my flight during the 24 hour period and kept hanging up on me rude. They kept me o. The line for a long time dieta they promise to cancel my ticket but then they didnt want to donn no it Frank kept hiding from me and other staff were rude and disrespectful User's recommendation: Never go with this company I.