15 Dec, 2020 → by ClaimboUser771378
Customer service (head office)
1
My car was damaged by loose kerb stone in parking bay at local home bargains store after going into store and speaking to the store manager who watched the cctv and agreed that he could see the incident happen we were left over 6 months with no reply or help after they were given repair quotes they asked me for from 2 local garages I ended up having to pay to repair the car myself as it ended up needing mot renewed while awaiting response from home bargains only to end up with head office claiming they had investigated the matter and found it wasn't their carpark that damaged my car! Yet they have had carpark repaired which I have photos of they have provided no letter or information regarding apparent investigation carried out and have left me a career without my car for over 6 months this is disgusting behaviour for such a large company that treats its customers this way