Sales dude from Scottsdale BLvd location offered a promo black membership of $21.99 so I gave him my CC info. 2 mos later I get a late fee of $24.99 on top of the membership being the standard $24.99 (so what promo was the gym even selling). Spoke to one Front End worker who said there was no promo. Then spoke with a GM (Ashton Young) who confirmed there was a promo and who seemed promising. Sent my issue to be reviewed and said we will follow up a week later. It's been a few months now. Not gonna wait anymore. Luckily the gym is cheap but yeah the incompetence in customer service from the GM to front end is… straight up terrible. The trainers and the programming are terrible too. If you have money for legit training, go else where.