I would like to complain about JPMorgan Chase recent Customer Service efficiency. Chase Ticket #ESDS2107145131 shall be the guidance. I have been experiencing a problem with remotely deposited check to my business checking account which persists since July 1, 2021. The system initially placed the deposited amount in limbo for almost two weeks and then charged my counter-party for deposited single check in amount of $5511 twice. I had have to call twice to the bank just to spent about aggregate 1hr of my working time in order to fix the problem. On July 14th 2021 I was about 45 minutes on wait and dropped off a call at my end as I reasonably do not have that much time, while seeking basic actions at the end of reputable financial institution. People at the other end apparently sound as they do not care and trying to remain in defensive position instead of looking for always existing solution. Worse thing is that it constantly dog barking or other household noises on background which would make anyone feeling as there is no professional approach to client's needs at the end of totally separated from corporate culture or just basic training people. Simple issue that would be fixed in a matter of 5-10 minutes a few years ago becoming significant headache nowadays. This shall be fixed. Thank you! -Oleg Kotov [protected] or [protected]@yahoo.com