7 Mar, 2019 → by ClaimboUser707026
Customer Service agent was very rude and threaten
This happeh around Feb.5,2019. had a problem with the price on the invoice,974 dollars was minus on the invoice but nobody would explain clearly what happen,I was only told what i owed.I had no problem paying just wanted a itemized reports ,I recieve a nasty phone call from Alex telling me I needed to shut up and list too what he had too say.On yesterday I recieve a threaten voice mail from Alex saying he was going to call the police if payment wasn"t recieve.and a note left on mine door last nite. I already was communicate with mine Farmer agent Alton to get some closure fo what was going on.tHE CUSTOMER SERVICE NEED SOME WORKING ON.The guys did a wonderful job on the roof,you may pick up the cashier check today at the Farmer office on powder spring.Alex do not come back to the house,any agent may come but not u.'