1 Jan, 2018 → by ClaimboUser448345
customer rep – brennen varone

1

I signed up for Constant Contact but didn't really need it in the end. Your rep called me and as he called me my CEO came in the office so I hung up the phone. Then he emailed me and I politely told him that I didn't need the service and I'd appreciate it if he cancelled my account, which I got the email reply of "Being as I don't really feel the need to help out someone who hung up on me, I'd suggest calling in and cancelling it on your time not mine. " Just thought that was insanely rude and I know Constant Contact wouldn't stand for that sort of unprofessional behavior. Again, his name was Brennen Varone and his email was brennen.[protected]@endurance.com. Thanks!
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Constant Contact you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.