27 Jun, 2019 → by ClaimboUser712497
customer checkout
1
I am an online seller on etsy.com. I have had over 700 sales this year with 4, 500 inception to date. I get a huge amount of my supplies at Hobby Lobby. The check out process with people manually entering prices and then searching for a discount is antiquated and does not provide the best customer service. I personally have been charged incorrectly hundreds of times!!! People are not accurate when manually entering prices and then remembering 100s of sale items. I have asked the clerks why they do not have a bar code scanning system. They all usually tell me it is because our founder wants to us to interact with the customer. Interact with the customer? The clerks are so consumed by prices and sales they cannot talk to me. If they were mindlessly scanning away like other stores, we could interact and I could feel the utmost customer service. This is a store with Christian values and I appreciate that. I do not feel that Christian values are the prime focus because I am being over charged and you are keeping my money!