24 Aug, 2021 → by ClaimboUser112620
Credit Services on Home Depot Account
1
I recently contact Home Depot Customer Service in regards to an error I made when paying my Home Depot bill. I in error paid my husbands Home Depot card instead of my own once I realized what had happened it was due on August 14th and I paid it August 20th which I understand I would incur a late charge but not to have my limit reduced after 6 days. Myself and my husband purchase a lot of products at Home Depot and do not feel this action was necessary. I choose to shop at Home Depot and not the competition Lowe's which is right across the street because of the employees who work there who are always kind and very helpful. I work in Finance and Collections and have never done this to a customer and or member. I am writing this to just let you know how unsatisfied I am that 6 days late and limit reduced and again once I realized I took care of the matter immediately. Thank you for your time. Jacqueline A. Haskins 1695 Houghtaling Road Cato, NY 13033 email: [protected]@gmail.com