Recently I got 5 coupons from my company worth 11.5K INR. I tried to apply on the online store (https://www.croma.com/) & it failed to apply. I tried to reach customer care on phone and explained the issue, they informed need to activate via SMS. It was activated and again same issue. Reached customer care on call they told to drop and email. It was done and initially they told 24 hrs. After 24 hrs again they told 24 hrs. Then again 5 more days! I strongly recommend do not buy chroma coupons as support is worst in resolving these simple problems. My issue is still open and no priority given by support to resolve the issue!