RE: Escalation ID # 041221-10B1AB05EDD6 I is now nearly 7 days since I received this escalation number relating to Mexican currency that I ordered on-line. I took the suspect bank notes to a Wells Fargo office in HIlton Head, South Carolins and the mmager could not resolve the issue but created a case ID to be referred to the Enterpreise complains managemt Department. The manager and I were on conference call with this department and person there said the case needed to be referred to an "analyst" (his name was given as Ryan I have had no response from anyone at Wells Fargo When Can I expect the issue to be resolved or do I need to contact the FBI regarding this case to help expedite this case?