went in today to fax some papers. They told me to fax on their fax machine. So I get all 14 papers in and put my debit card in. I am waiting until page number 9 is showing. Well it was spinning like it was froze. I asked them does it take long. She tells me the internet isn't working properly. She said it was down and cox came out and it started working yesterday. So no one offered at that point any info. Finally I said how do I cancel. They kept ignoring me. I finally said does anyone see me here or what am I suppose to do. He finally came over and said you can just leave it. I said well its still trying to process and my it has my debit info. He just stood there. Finally he said I guess I can turn it off. As I was walking out he said you can call if you have a problem with your debit. I kept walking and he said or you can just leave. This is unacceptable customer service. I went to the library to handle my business. Someone needs to tell their employees how to treat their customers.