I switched to them 2 months ago. First, I liked the hours. They are open until late in the evening so I can go to the branch after work. And today I decided to visit them early in the morning. They invited me to go in as soon as they opened. And they started to deal with my problem right away. No delays, coffee breaks or anything like that. I loved that. Also, they do their best to make sure their clients feel comfortable. Their tellers are always smiling. And they have free lollipops and comfortable sofas for customers. Glad I switched to them. I had so many problems with my previous bank. Their service is much better. But they should have more ATMs around the city. There is only one in my neighborhood. And there are often long lines. That is inconvenient.