MY WIFE AND I H AVE BEEN SUN PAPER CUSTOMERS FOR OVER 60 YEARS. FOR THE LAST YEAR WE JUST CAN'T RECEIVE OUR PAPER REGULARLY ON SATURDAY AND SUNDAYS AS PROMISED EVERY WEEK. SOME WEEKS WE RECEIVE THE PAPER, AND SOME WEEKS WE DON'T. I CALLED OUR ROUTE MANAGER WHO SERVICES OUR AREA GEORGE WELSH MANY TIMES. AT THE BEGINNING, HE WAS HELPFUL. NOW HE IS NOT. THE PERSON THAT DELIVERIES OUR PAPER STEVE, DOES NOT CARE ABOUT OUR DELIVERY. WE LIVE AT RIVERPOINT APARTMENTS, IN ESSEX MD. HE THROWS THE PAPER DOWN OUR HALLWAY AND IT BANGS AGAINST OUR DOOR, AND BOTHERS OUR NEIGHBORS, AND OUR DOG. HE WON'T BRING THE PAPER TO OUR DOOR THE WAY HE IS SUPPOSE TO, OR DOES NOT DELIVER IT AT ALL. I HAVE CALLED GEORGE WELSH RECENTLY MANY TIMES, BUT HE WILL NOT CALL ME BACK. I DO NOT KNOW WHAT ELSE TO DO. CAN YOU PLEASE HELP ME RESOLVE THIS PROBLEM, SO WE CAN RECEIVE OUR PAPER EVERY SATURDAY, AND SUNDAY AS PROMISED. I AM A VERY DISSATISFIED CUSTOMER. User's recommendation: WE DO NOT KNOW WHAT TO SAY.