24 Jun, 2021 → by ClaimboUser576214
Continual lack of good service

1

Over the last three years, my experience with UPS has been way below subpar. Their estimations of delivery dates and the lack of good tracking is deplorable. Just this week, I was supposed to be receiving a package from Georgia and it hadnt shown any tracking movement for three days. I contacted the shipper who sold the goods to me, and only , ONLY after they got back to me, did UPS give a concrete reason why the package was late! It was due to a train derailment! Now HOW DAMN HARD IS IT FOR UPS TO TELL ME WHAT HAD TRANSPIRED? User's recommendation: Ask the seller of a product to ship by someone else.
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