Their sec filings say their job is to foreclose on mortgages to pay back $ they stole from investors. They got bailed out, didn't pay up in full; and are still foreclosing on people who are paying. They are far worse than you can dare think. Read the sec filings. There's proof of the scam right in front of everybody. Judges won't see it, just like the emperors new clothes. Go to sec.gov, people, look it up for yourself. User's recommendation: do some homework. they are a third party debt collector, not servicer.