7 Jun, 2021 → by ClaimboUser897226
Complaint – unable to talk to someone and no return calls
1
Horrible Experience with rental car I rented through Travelocity. Car hardly worked rental car, had to cancel two parts of our vacation since the car was unsafe. company said since I booked through Travelocity I need to complain to them, they would not exchange or do roadside assistance, said I needed Travelocity to do that. . Have called Travelocity 8 times in two weeks, twice I got through with promises of a call back. Never happened. Obviously I wont ever use Travelocity again. Oh yeah they messed up electric bike rental also, very unhappy! User's recommendation: Avoid.