10 May, 2021 → by ClaimboUser422707
Complaint of managers behaviour
I bought a barbecue from your Geraldton Ontario store and the regulator was defective. When I took it back. The managers girlfriend came out to see me. Saying she owned the store and that she would have to pay the hundred dollars for the regulator. Which I know doesnt cost that much. And Im sure shes covered for that. It was broken. Why should I buy a broken barbecue. Ive never had an issue like that before. And to make such a scene in the store infront of other customers was just in poor taste. I just feel like her attitude was bad and uncalled for. And I dont think shes the manager Kyle and she doesnt own the store is what other customers were saying as we were leaving. Id like a call back about this because that was so embarrassing for me and the people I knew in that store. She was very mad that I brihhht that up with her. If Kyle the actual manager would have come talked to us. This all couldve been avoided. Thanks for your time and I hope to hear from you ASAP. My number is 807-853-****. User's recommendation: Speak to the real manager. Not his girlfriend.