29 Apr, 2021 → by ClaimboUser868268
Complaint about unauthorised debit order for cars belonging to third-party
1
On the 12 of April, I got a call from Cartrack where they had my brother on the line and trying to sell a product to him. The lady explained that my brother didn't qualify for debit order and wanted me to assist him by giving him a bank account number that I did not use for him to deposit the debits. I gave an Absa account, but they traced my details using my ID number and put the 2 vehicles(YKX482GP Toyota Quantum white 2012, WMX292GP Inyathi white 2012 ) as mine and starting sending me notifications. I queried this and asked them to correct this mistakes as the vehicles belongs to my brother. I was given a change of ownership form and I sent it back. A day after they added another vehicle(NSP561GP Toyota Siyaya Maroon ) . When I queried they told me to speak to my brother as cartrack is not the mediator between me and my brother. This morning they just deducted R900 from my FNB account. I was told to pay R7950 for this to be cancelled.