I felt so disregarded by Jennifer, the manager at the ROSS store in Highland, Indiana, next ALDI's grocery store. I accidentally left my credit card after making a purchase in the store. An illegal purchase of $93.00 was made in my card. When I called the store Jennifer lied and said my card was Unfound and she'll call me back. Jennifer never called back later that evening or the following day so I went to the store the following day. The manager on staff gave me back my card. Jennifer needs to understand people like me is keeping her employed so learn how to service your customers corrshoo User's recommendation: Shop at a different ROSS.