Company rep stated that if I wasnt enrolled in auto pay that I have to pay two months upfront, I explained to her that I have been a customer over a year, and that the only reason was calling in the payment is because their website was having issues, she said that my next monthly payment is due in two weeks how in the heck can a monthly payment be due in that time, I will not be bullied into making another payment! Nope its not going to happen! User's recommendation: Ask if there is any other requirements to keep your actively the same without hidden agendas.