1 Jan, 2018 → by ClaimboUser125699
company dishonest in practices
2
Company dishonest in practices; We where told too lye on more than one occasion to get the sale. My passenger had waited for a van over 35 minutes, picked you was 10 miles from the airport and was turned back to get more passengers. when the man complained about the service, My boss turned it around on myself and i was fired for being honest with the customer. Then denied unemployment for missconduct. All for being honest. This company makes its money from the drivers not the customers so if the passengers have to wait 35 minutes longer because the van they where to get got sold out from unger them and the driver does not want to leave with out a full van so it takes the passenger 2 or 3 hours for a 35 min ride. I had 2 wittness that said they was not displease with MY service, but the companys service. yet I was fired for it and denied unemployment. I had filed a complaint with my Human resources. was offed to let me quit . I said I wanted to give great customer service with out fear of being fired. I was fired one month latter.