22 Apr, 2021 → by ClaimboUser901356
Collecting Driver’s License Information for Returns
1
Last Saturday, I made a purchase, went to another store and found the items for 50% less (even after the discount). Within 20 minutes, I returned the item. First, because I returned the item on the same day I had to wait 15 minutes for the manager to approve the return. Then I was required to provide either my drivers license number or military ID number. It is unclear to me why your company needs that information and how they protect it once collected. I have NEVER been asked for personal data beyond a telephone number when making a return. The transaction took place at the BB&B in Columbia, MD I look forward to your response. Crystal DeVance-Wilson [protected]@gmail.com