I contacted the manufacturer of the product online to register the code provided to receive promotions, as the online registration would"t take it. The customer service person, and I use the term loosely, said I did not buy the product from an authorized dealer and inferred I purchased a "knock-off" product. I also relayed to her that the product bottle was inferior as I dropped it on the counter from a height of less than an inch and it broke, spilling most of the contents of the perfume. I purchased this from a military exchange, and I doubt their buyers purchase "knock-off" products. I will be writing a letter to the military exchange buyers to discontinue purchasing any of this designer's products.