On the 1st of October 2019 me and my father who is 87 years old booked to go to hull to catch the ferry to brugges we boarded one of your coaches at Ashton U Lyne ol5 --- at 11.30 the driver scared us half to death he was driving way to close to other vehicles in the pouring rain the spray of the traffic was horrendous I drove buses for 10 years and I feel this drivers actions is a accident waiting to happen I am not one to complain but feel i have to this journey took us until 4.30 so you except going to ur the houses is this a acceptable amount of time ??? .Also on our return one of your coaches was waiting to take us back to Ashton u Lyne i am On crutches and classed as disabled i have spinal arthritis we took ages getting through passport control and the driver was loading the coach i asked him if I could have a quick ciggie he said no I want to get home and am not waiting for you to have a cig he was so rude and both me and my father was shocked at his tone and rudeness he could have just said in a civil tone that he was in a hurry and I would have understood more than most how tight there schedules are .I struggled enough getting on the coach to begin with and none of your drivers lowers the steps for me .So altogether we both had a bad experience and feel like we won't be traveling on your coaches again the second drivers registration was Nh18egh miss Jacqueline Powell email [protected]@gmail.com address 22 cambourn road Hattersly hyde sk143dl phone number [protected]