9 May, 2020 → by ClaimboUser590302
Closing times
1
I am very dissapointed in the service regarding the closing times which indicates clearly on the window of Pep store, Nelson Mandela boulevard, 8-2 and the doors were basicly closed in our faces just after 13hoo. None of the staff were decent enough to come to the door and try to explain why the doors were closed. One of the staff member said something to the security at the door and he just put his wrists together indicating they are closed. Not proffesional, poor and disgusting service. This specific branch is my favourate one to shop and ive had previous encounters with the staff regarding service but always let it go but today was the cherry on the cake for me. They took the board hanging in the window that indicates the closing and opening times down when we pass the store again.