31 Jul, 2021 → by ClaimboUser914184
CIMA P3 Online examiner

1

I was ready to sit my P3 CIMA exam this morning and had the call with the examiner (I think it was Ashee) to ensure my workspace and ID were correct and within guidelines. I then proceeded to go through the 15 minute tutorial. Around 10 minutes into the tutorial, the examiner messaged me to say that I had gone out of webcam view. This was strange as I had not moved from my seat and was focusing carefully on the features of the system via the tutorial. The examiner then asked if I had finished the exam to which I responded that I hadn't even started the exam and was going through the tutorial. He then advised that the exam would have to be revoked as I had moved out of his view on the webcam. I am utterly devastated and appalled as this decision as I had NOT moved from my seat. Plus I hadn't even started the actual exam. How is this at all fair?? I chose to do the online exam as I do not want to put myself at risk of Covid by travelling to a test center. However, I am left with very little confidence with the online system. I feel I have been unfairly treated by the examiner and in all honesty I feel conned out of the £185 that I paid. I am an honest, rule abiding person who has never broken any rules. I cannot describe the anger, upset and disappointment I am currently feeling. The examiner gave me a reference number to refer to but as I did not have any pens or paper within my area I was unable to write this down and he ended the chat before I had any time to make a note of it. It would be very clear to anyone reviewing the recording that I had not yet started the exam and that I would have been working on the tutorial at the time. I would be very interested to see the recording of where I went out of Webcam view and for how long this was for (i.e. did I just move my head to the side too much without realising?) Without sitting in my chair attached to a brace to keep me upright then this could be a very easy thing to happen. However, the exam had NOT started and I WAS sat at my computer and I WAS looking at my laptop screen.
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