First my garland had 1/3 of the lights go out. After many communications with Balsam Hill. They agreed to replace it, but that took most of a year to accomplish. Then, the lower lights on my tree dimmed and then got very bright for a few seconds and then went out. Balsam Hill thinks that might be a fuse or just one bulb. Having had two spinal surgeries with in the past 12 months, I can't check them. To wreathe has a plastic battery box with 4 tiny screws. I had to buy a special screw driver to open and close it. All it needed was a pressure snap... Much cheaper and much easier for client. I have not used the lights on it since the first year. I got a 120 ornament storage container, which is nicely made, but there is no way 120 normal sized ornaments can fit. I got a double wreathe storage. The metal ring, shown in the directions is missing. They sent a second one, without the ring. I wrote the CEO of balsam hill and got no response!!! Yuk!!!